Once you have received your refund(s) as web credit, you may redeem these credits as a bank transfer into an account of your choice. To do so, simply browse to the web credits section on your TfL account and click Redeem.
If you used a Contactless card to travel, your refund for that journey will appear on your credit card statement. If you travelled by Oyster, your refund goes toward your Web Credit in your online TfL account. You can redeem your Web Credit and transfer the money into a bank account of your choice. To do [...]
Simply email with a request to cancel our service and we will terminate your connection within 3 working days.
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