If you have travelled on the Tube, DLR, London Overground or TfL Rail you have almost certainly been delayed on numerous occasions.
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Our sophisticated technology simplifies the claims process to a once-off registration in under 2 minutes, and enables you to enjoy a lifetime of automatic refunds! You can of course choose to manually claim directly with TfL each time you are delayed, or alternatively, connect with our automated platform and let us notify you of every delay and claim your refund on your behalf!
20,872,593
User Journeys
£1,013,203
Delayed Refunds
149,221
Travelcards Linked
112,611
Hours Delayed
How do I claim my refund?
Simply create an online TfL account and add your payment methods (Oyster, Contactless cards, other devices). Once created, complete our quick registration process and start enjoying the benefits of our automatic refunds. We are not associated with TfL and have created our own portal to save you the time and frustration of having to manually claim back every delayed journey.
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